Privacy policy


Privacy policy

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for a contract to be concluded. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.
"Personal data" is all information that relates to an identified or identifiable natural person.


Server log files
You can visit our website without providing any personal information.
Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing is based on Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our offer.

Contact

Responsible
Contact us on request. The contact details of the person responsible for data processing can be found in our imprint.


Initiative Contacting by e-mail
If you initiate business contact with us via e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you have provided. The data processing serves to process and answer your contact request.

If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interests, preparation of offers) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons that arise from your particular situation, at any time to refer to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

 

Customer account      Orders

Customer account
When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing carried out based on your consent until you revoke it. Your customer account will then be deleted.


Collection, processing and transfer of personal data when placing orders
When ordering, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing is based on Art. 6 Para. 1 lit. b GDPR and is required for the performance of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.



Advertising

Use of the email address for sending newsletters
We use your email address, regardless of the contract, only for our own advertising purposes for sending the newsletter, provided you have expressly agreed to this. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Use of the email address for sending direct mail
We use your e-mail address, which we received in the course of the sale of a product or service, for the electronic transmission of advertising for our own products or services, which are similar to those that you have already purchased from us, insofar as you have this Have not contradicted use. The provision of the email address is required for the conclusion of the contract. Failure to make this available means that no contract can be concluded. Processing is based on Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided in the promotional email. There are no other costs than the transmission costs according to the basic tariffs.

 

Payment service provider

Using PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find this at
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Using PayPal Express
On our website we use the PayPal Express payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this. The cookies enable your browser to be recognized.
This data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our predominantly legitimate interest in a customer-oriented offer of various payment methods. You have the right for reasons arising from your particular situation at any time to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.
With the selection and use of PayPal Express, the data required for payment processing will be transmitted to PayPal in order to be able to fulfill the contract with you with the chosen payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. You can find more information on data processing when using the PayPal Express payment service in the associated data protection declaration here.


Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be saved on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

 

Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them):
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac



Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

Processing is based on Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right for reasons arising from your particular situation at any time to Art. 6 Para. 1 lit. to object to processing based on the GDPR relating to your personal data.



Right of persons affected and storage duration

Duration of storage
After completion of the contract, the data will be stored for the duration of the warranty period, then taking legal, in particular tax and commercial, retention periods into account and then deleted after the deadline, unless you have consented to further processing and use.

Rights of the affected person
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability.
In addition, you have the right to object to processing based on Article 6 (1) (f) GDPR and processing for the purpose of direct advertising, in accordance with Article 21 (1) GDPR.

Rights to complain to the regulatory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we stop processing the data concerned for the purpose of direct advertising.

last update: 23.10.2019

 

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